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Mechanic help

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  #11  
Old 12-15-2009, 11:50 AM
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Join Date: Sep 2009
Posts: 47
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Originally Posted by RickCoMatic
Protect yourself.
When I brought my car in to the Dealer for its Lower Intake Gasket problem, they avoided doing the job by telling me they fixed a leaking Hose Clamp.

They don't want a Tech doing Warranty work.
The Service Managers get bribed to disqualify Extended Warranty Claims.

Call Chevy Customer Service and open a Quality Assurance Dispute (or whatever they call it.)
Create a Document.
Spell-out the details on a Page with ALL your vehicles important data in writing.
Date, Mileage, VIN, Trouble you are having, what you HAVE done and what you EXPECT to have done. Xerox the page. Label 1 "Original" and 2 "Dealer Copy"
Spend $2.00 and have BOTH documents "Notarized".
Give the Service Manager the Dealer Copy and tell him to put it in your file!
Now, tell him about the Fuel Level Sender problem and how it is NOT Fixed and how NOT Fixed is unacceptable to you and ask him to please order what they need to fix it right and stick to your guns.
Thanks Rick, and thanks to all for giving me the great advice. I'm going to call them by the end of the week and see if I can put an end to this. =D You guys are great!
 
  #12  
Old 12-15-2009, 06:18 PM
Join Date: Mar 2009
Location: MD.
Posts: 5,152
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Good luck on that, i wish Rick was my lawyer lol.
 
  #13  
Old 12-15-2009, 07:40 PM
Join Date: Dec 2007
Posts: 1,295
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I promised myself that the first time the "BUG" drew a comment ... I'd get rid of it.

No more bug!
 
  #14  
Old 12-16-2009, 04:49 PM
Join Date: Mar 2009
Location: MD.
Posts: 5,152
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hahaha, that was actually cool.
I think you're the only one with a .gif in your signature.
Guess you ''squashed'' the idea
 
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