No mention of forwarding the issue about the wiring to the manufacturer (seeing as I think these headlights are still being sold)?

Sorry to hear that Keane!

Side note, I was at one point certified to do warranty repairs computers my company purchased from a specific manufacturer (one of the big vendors). A common answer for the test questions on "what do you do first" was "check if the device is still under warranty". That was the correct answer to a question along the lines of "a customer explains that they found a fault in a product's power supply that may result in a fire hazard, what do you do first?". They never said what to do after you check the warranty.

 

Here is what i got



Following that link, their return policy is 30 days. It seems they're overlooking the big picture here. I can't find what the warranty information is for these lights, they're the Spec-D brand. I actually opened a warranty claim, since all it can do is just waste some more of my time. This will probably result in a dead end as well, but i will have tried all options atleast.

 

Hi `Keane,
Sorry to read about your headlight problems & that you can't get
a good response or correction.

It's sad that many companies in our world seem to just be in business for the $'s & not for customer satisfaction of what has been purchased. From GM/Ford/VW,AT&T etc....

I think your issue is a danger & I hope you find a source that can help.
Good Luck & Buyer Beware

 

One last update. I submitted a warranty request. Received a response this morning, the lights only had a 6 month warranty so obviously that is long gone and the guy told me the lights have no wiring and they use the cars factory wiring (total bs, i sent them pictures) If it was my cars actual wiring that had gone bad, i'd be furious. So anyway, i've exhausted all options. I've got a set of crap lights sitting around now.

 

Hi `Keane,
Don't give `up...Keep searching for a government agency that may help on defective or dangerous products.

Maybe the below may help


SaferProducts.gov

Check out the below

Consumer Product Safety Commission: official Federal Agency website, including recalls, reports, alerts. ... Report an Unsafe Product ... Connect with Us.

For most firms, there are two reporting requirements: Dangerous Products ... issued under the CPSA, or contains a defect which could create a substantial risk of ...

File a Report ... below to begin your report to the U.S. Consumer Product Safety Commission. * = Required. What information do I need to complete my Report?

 

Na im done, there is no real harm done. I was just seeing if anything could be done.

 

Hi `Keane, sorry to read that you are giving `UP

"No real Harm Done" (?), Yes there was >You lost $'s/time & could've lost your Monte in a electrical fire

You must continue your pursuit for Justice For Humanity , for those that purchased the same or similar headlights

One must act when they discover wrong. If no one acts, then the harm & damage continues. OK, that's all >Your Turn <

****Member's, do you think `Keane should give `up ?

 

I agree with you, theres alot of things that could have happened. But i've done as much as i'm willing to do. It's just not worth my time to continue pursuing anything.

 

Hi `Keane,
I understand, your efforts could be futile & a waste of time. "Time is `Life" (& we only get so much of it & we never know how much"
Wish you a good investment of your Time (Life)..."Waste your time & you waste your `life > Master your time & you will Master your Life" ?
(I hope)

We live & hopefully learn during our journey of life. Would you purchase again from that company ? (Their Lose)

 

Wow, considering their own site description indicates no additional wiring and in the pic on their site, you can see wiring included.

You certainly did all you could on this matter. Thanks for sharing your updates.